$75 for the first 4 miles, then $19 per additional mile
Need a tow truck in Charlotte? I Need Roadside provides local towing service through the same roadside platform. Local towing starts at $75 for the first 4 miles plus $19 per additional mile — towing is priced separately from our $49 core roadside services. Service is available 24 hours a day across North Carolina. Typical ETA: 10–20 minutes. You watch your provider come to you on a live map and pay in the app.
Some problems cannot be fixed at the curb. A vehicle that will not run, is unsafe to drive, or has damage beyond a roadside repair needs to be moved to a shop, a home, or a body shop.
Towing is priced by distance rather than as a flat service: $75 covers the first 4 miles and each additional mile is $19, so you can estimate the cost before you book. Tell dispatch where the vehicle needs to go and whether it rolls, steers, and brakes.
Your provider confirms the drop-off, loads the vehicle, and you follow the trip in the app. Payment is released after the vehicle is delivered.
When this isn't the right service: If a jump start, tire service, lockout, or fuel delivery would get the vehicle moving safely, that $49 service is cheaper than a tow.
Most Charlotte requests come from the same handful of places: highway shoulders and on-ramps at rush hour, store and workplace lots, residential streets where a car sat overnight, and downtown parking garages. Providers cover Charlotte itself plus the surrounding North Carolina suburbs, and the rate does not change based on which of those you are stopped in.
Stopped on a highway or a busy road? Stay buckled with your hazards on and wait inside the vehicle while traffic is moving fast — read our roadside safety guides first.
Open the map and see verified roadside pros already near you — no account needed to look.
One flat $49 for roadside service, locked in upfront. Add-ons like tires, batteries, or extra tow miles are shown before you pay.
Track your pro on the live map from acceptance to arrival. Typical ETA: 10–20 minutes.
Your money is held until the job is done. Confirm the work and release payment — no curbside haggling.
This central business district focuses on high-rise commercial structures and governmental institutions, serving as the core urban and financial hub for the Charlotte area.
This area in Northwest Charlotte is a low-density suburban and industrial district. It features single-family residential developments alongside large commercial distribution hubs.
This area is a diverse mix of residential neighborhoods and industrial corridors. It features the Charlotte Douglas International Airport and the historic Wesley Heights district.
This diverse south Charlotte area includes upscale historic estates and mid-century residential streets. It features the Park Road Shopping Center and recreational greenway access.
This suburban residential area in northwest Charlotte features a mix of mid-century bungalows and newer subdivisions alongside commercial corridors near the Catawba River.
This diverse area in East Charlotte primarily consists of residential suburbs and local commercial corridors. It features a mix of mid-century homes and newer developments.
This area in northwest Charlotte is primarily a residential district with suburban housing developments and forested parks alongside growing commercial corridors and industrial parks.
Yorkmount is a mix of residential sub-developments and heavy industrial corridors located near the Charlotte Douglas International Airport and the South Boulevard business trek.
This suburban enclave in Charlotte is a major commercial and residential hub. It features a mix of high-end retail centers, office parks, and established residential communities.
This largely residential suburban district features a mix of established single-family housing and shopping centers. It bridges the gap between Charlotte and the town of Mint Hill.
This mixed-use area in northeast Charlotte serves as a major employment center and residential hub anchored by the University of North Carolina at Charlotte and University Research Park.
This suburban residential area features a mix of single-family housing developments, retail centers, and professional parks located near the University of North Carolina at Charlotte.
Steele Creek is a residential and commercial suburban area in southwest Charlotte. It features master-planned communities, nature preserves, and proximity to Lake Wylie.
$75 covers the first 4 miles, then it is $19 per additional mile. You know the distance before you book.
Give the destination when you book. Mileage beyond the first 4 miles is billed at $19 per mile.
Say so when you book. It changes what equipment is needed, so your provider arrives prepared.
Usually not, but arrangements vary. Confirm with your provider in the app before the vehicle is loaded.
Yes. Availability varies with how many operators are working nearby at that hour.
Klarna and Afterpay may be available at checkout for eligible customers. Those companies control eligibility, approval, and payment schedules.
Request in the app and watch your helper come to you, or call live dispatch and we'll book it for you.