
A disabled car isn't always a quick fix on the roadside. When a vehicle needs to move — to a shop, a driveway, or a dealership across town — I Need Roadside dispatches a tow operator with the right equipment for the job. Flatbed and wheel-lift trucks are both in the network, and a dispatcher matches the tow to your vehicle before anyone rolls out.
Towing means a vehicle is loaded and transported by a tow truck rather than driven under its own power. That's the right call after a collision, a mechanical failure that makes driving unsafe, a breakdown far from home, or when a repair simply has to happen at a shop instead of the shoulder. I Need Roadside sends a licensed, insured tow operator to load the vehicle and deliver it wherever it needs to go.
Not every tow looks the same. A front-wheel-drive sedan with a flat might be fine on a wheel-lift, while an all-wheel-drive SUV, a lowered sports car, or a vehicle with extensive front-end damage usually needs a flatbed so no wheels touch the road during transport. The dispatcher asks a few questions up front — drivetrain, ride height, damage — so the correct truck shows up the first time instead of a second truck being needed later.
Towing is priced separately from I Need Roadside's $49 flat-rate services because distance and equipment vary so much from job to job. A short hop from a shoulder to a nearby shop costs very differently than hauling a vehicle 40 miles to a specific dealership, so pricing is transparent and mileage-based rather than a flat guess.
Whether the situation is an accident, a breakdown, or a car that simply won't start again, the goal is the same: get the vehicle off the road safely and deliver it exactly where the owner needs it, with a tow operator who treats the vehicle like it matters.
A damaged vehicle isn't safe to drive and needs to be moved by flatbed to a body shop or storage lot.
A jump or battery swap didn't fix it — the vehicle likely needs a shop diagnosis and a tow to get there.
A vehicle stuck in gear or making grinding noises should not be driven, even short distances.
Repeated overheating risks serious engine damage; towing avoids compounding the problem.
No spare, a damaged spare, or a tire that can't be safely changed roadside means the car needs a lift instead.
Some situations need a winch-out first, then a tow if the vehicle can't be driven afterward.
Towing an all-wheel-drive vehicle incorrectly can damage the drivetrain, so a flatbed is used instead of wheel-lift.
Some repairs or warranty work can only happen at one location, requiring a longer hauled tow.
The right truck depends on the vehicle's drivetrain, ride height, and condition. A dispatcher confirms these details before sending a driver.
The entire vehicle rides on a flat deck, ideal for AWD, low-clearance, luxury, or damaged vehicles.
Front or rear wheels are lifted while the others roll, a fast option for standard front-wheel-drive cars.
Careful loading and photo documentation for vehicles involved in a collision.
Hauling a vehicle across town or to another city, priced by total mileage.
Specialized tie-downs and a compatible trailer or flatbed where equipped in the local network.
Delivery to a specific dealer or independent shop for warranty or specialized repair work.
Booking starts with a few quick questions: vehicle type, drivetrain, location, and destination. That information lets dispatch send a truck equipped for the job instead of guessing, which cuts down on wasted time and avoids a second dispatch.
Every tow operator in the network is licensed and insured, and drivers document the vehicle's condition with photos at pickup and again at drop-off. That paper trail protects the owner and gives peace of mind that the vehicle arrived in the same shape it left in.
Drop-off location is the customer's choice — a repair shop, a home driveway, a dealership, or an impound alternative like a private storage lot. The tow operator confirms the destination before loading so there's no confusion mid-route.
Personal belongings and keys stay with the owner unless other arrangements are made in advance. If the vehicle needs to be dropped off unattended, the driver confirms exactly how keys should be handled before leaving.
Share your location, vehicle details, and drop-off destination in the app or online.
Dispatch selects a flatbed or wheel-lift truck based on your vehicle's needs.
Typical ETA: 10–20 minutes, with live tracking to your location.
The operator documents, loads, and hauls your vehicle to the destination you chose.
Final mileage cost is confirmed by the dispatcher before the tow truck is sent, so there are no surprises at drop-off.
Breakdowns never wait for payday. At checkout you can pay in full or split the cost into 4 payments with Klarna or Afterpay, so a $54.99 core roadside service can start from as little as about $13 today.
Pay-later availability and approval are decided by the payment provider and are not guaranteed. Terms apply.
If the issue is simply a dead battery, a jump on-site can get you moving without a tow.
View serviceA usable spare means a roadside tire swap can avoid the need for a tow entirely.
View serviceStuck in mud, sand, or a ditch but drivable once freed? A winch-out may be all you need.
View serviceTow is dispatched around the clock — overnight, weekends, and holidays included. Pricing does not change at 3 AM, and there is no surge rate for bad weather or holiday traffic. Typical ETA: 10–20 minutes once a nearby verified pro accepts your request, and you can watch them approach on the live map the entire time.
Prefer to talk to a person? Our dispatch line is staffed 24/7 and can book the same service at the same price.
A quick on-site jump for a dead battery, no tow needed.
Roadside spare swap when a tow isn't necessary.
Get unstuck from mud, sand, or snow before deciding if a tow is needed.
Locked out with the vehicle otherwise drivable? A lockout service gets you back in.
Quick checks that help determine if you need a jump, a battery, or a tow.
How to stay visible and safe while a tow truck is on the way.
First steps after a breakdown, before the tow truck arrives.
Towing starts at $75, covering the first 4 miles, with $19 per additional mile after that. A $5.99 booking fee applies at checkout. Final mileage cost is confirmed before dispatch.
No. Towing is priced separately from I Need Roadside's $49 flat-rate services like jump starts and tire changes because distance and equipment vary widely.
Typical ETA: 10–20 minutes, though exact arrival depends on your location and current demand in the area.
Yes. You can choose a repair shop, your home, a dealership, or another destination. Confirm the address when you book so the operator has it ready.
Flatbed towing carries the entire vehicle on a flat deck, ideal for AWD or low-clearance cars. Wheel-lift towing lifts one end while the other rolls, common for standard vehicles.
Yes, unless you make other arrangements. If the vehicle will be dropped off unattended, the driver confirms how you'd like keys and belongings handled before leaving.
Yes. AWD and 4WD vehicles are typically towed on a flatbed to avoid drivetrain damage that can happen with wheel-lift towing.
Motorcycle towing is available in areas of the network equipped with the right tie-downs and trailers. Confirm availability when you request service.
Yes, tow operators document the vehicle's condition with photos at pickup and again at drop-off for both parties' records.
Yes. Accident tows are handled with careful loading and documentation, and the vehicle can be delivered to a body shop, storage lot, or another location you choose.
Yes, long-distance tows are available and priced by total mileage at $19 per mile beyond the first 4, confirmed with you before the truck is dispatched.
Klarna and Afterpay are available at checkout to split the total into 4 payments. Approval is decided by the provider and is not guaranteed.
Request a flatbed or wheel-lift tow in minutes. A licensed, insured operator is dispatched to your location, 24 hours a day, with pricing confirmed before the truck rolls.
Typical ETA: 10–20 minutes. Available 24 hours a day.