$75 for the first 4 miles, then $19 per additional mile
Need a tow truck in Hartford? I Need Roadside provides local towing service through the same roadside platform. Local towing starts at $75 for the first 4 miles plus $19 per additional mile — towing is priced separately from our $49 core roadside services. Service is available 24 hours a day across Connecticut. Typical ETA: 10–20 minutes. You watch your provider come to you on a live map and pay in the app.
Some problems cannot be fixed at the curb. A vehicle that will not run, is unsafe to drive, or has damage beyond a roadside repair needs to be moved to a shop, a home, or a body shop.
Towing is priced by distance rather than as a flat service: $75 covers the first 4 miles and each additional mile is $19, so you can estimate the cost before you book. Tell dispatch where the vehicle needs to go and whether it rolls, steers, and brakes.
Your provider confirms the drop-off, loads the vehicle, and you follow the trip in the app. Payment is released after the vehicle is delivered.
When this isn't the right service: If a jump start, tire service, lockout, or fuel delivery would get the vehicle moving safely, that $49 service is cheaper than a tow.
Most Hartford requests come from the same handful of places: highway shoulders and on-ramps at rush hour, store and workplace lots, residential streets where a car sat overnight, and downtown parking garages. Providers cover Hartford itself plus the surrounding Connecticut suburbs, and the rate does not change based on which of those you are stopped in.
Stopped on a highway or a busy road? Stay buckled with your hazards on and wait inside the vehicle while traffic is moving fast — read our roadside safety guides first.
Open the map and see verified roadside pros already near you — no account needed to look.
One flat $49 for roadside service, locked in upfront. Add-ons like tires, batteries, or extra tow miles are shown before you pay.
Track your pro on the live map from acceptance to arrival. Typical ETA: 10–20 minutes.
Your money is held until the job is done. Confirm the work and release payment — no curbside haggling.
This historic residential neighborhood features Victorian-style architecture and the Elizabeth Park Rose Garden, serving as a quiet urban area near the West Hartford line.
This area is a mix of residential neighborhoods and commercial zones located east of the Connecticut River. It features a blend of suburban housing and industrial properties.
Blue Hills is a primarily residential neighborhood in the north end of Hartford. It features a mix of historic single-family homes, dense urban housing, and several parks.
$75 covers the first 4 miles, then it is $19 per additional mile. You know the distance before you book.
Give the destination when you book. Mileage beyond the first 4 miles is billed at $19 per mile.
Say so when you book. It changes what equipment is needed, so your provider arrives prepared.
Usually not, but arrangements vary. Confirm with your provider in the app before the vehicle is loaded.
Yes. Availability varies with how many operators are working nearby at that hour.
Klarna and Afterpay may be available at checkout for eligible customers. Those companies control eligibility, approval, and payment schedules.
Request in the app and watch your helper come to you, or call live dispatch and we'll book it for you.