Broken down in New York? I Need Roadside connects you with verified local roadside and towing providers, 24 hours a day.
Core roadside services are $49. Typical ETA: 10–20 minutes, depending on location, traffic, weather and provider availability.
Request from your phone, review available provider information where offered, and follow your job from request to completion.
Spare tire installation, supported puncture repair, mobile tire replacement and difficult lug situations. Core service $49; a replacement tire is an additional cost.
Dead or weak battery, no-start situations and mobile battery replacement where available. Core service $49; a replacement battery is an additional cost.
Keys locked in the cabin or trunk, or the vehicle running with the keys inside. Core service $49.
When the vehicle cannot be safely repaired where it sits. $75 for the first 4 miles, then $19 per additional mile.
Ran out of fuel? Supported fuel delivery is $49 plus the cost of the fuel where applicable.
Vehicle stuck in supported mud, snow, grass or a shoulder situation? Recovery may be available depending on location and provider equipment.
Enter the vehicle's address or use your current location.
Choose the roadside problem that matches the situation.
Where provider selection is available, review provider information and choose — or let I Need Roadside match your request automatically.
Follow available ETA and status updates from your phone. Typical ETA: 10–20 minutes.
Payment is handled securely through I Need Roadside. After the work is completed, confirm it and release payment.
The booking or quote flow shows the applicable amount before you pay.
Requests in New York come from ordinary places rather than dramatic ones: a workplace or office-district lot at the end of a shift; a parking garage where the vehicle is on an upper level; a highway shoulder or on-ramp during commuting hours.
Drivers traveling on routes such as FDR Drive, West Side Highway and Belt Parkway in New York may be stopped where there is little room to work, so tell us exactly where the vehicle is when you request help.
Cold weather is hard on batteries. A battery that was already weak in the fall can fail on the first genuinely cold morning, which is why no-start calls cluster in winter. Cold air lowers tire pressure, and freeze-thaw cycles break up pavement — both make flats and pothole damage more likely in the colder months.
In cold or icy conditions, stay in the vehicle with your seat belt on and hazards flashing while you wait, and keep the exhaust pipe clear of snow.
Providers taking New York requests cover areas including Washington Heights.
New York calls come from parkways with no shoulder, bridge and tunnel approaches, and dense street parking. Many parkways restrict commercial vehicles, so a tow from a parkway takes a specific route and a specific truck. Being precise about your exact location — parkway name, direction, nearest exit — is the single biggest factor in how fast the right help reaches you.
Outside the parkways, most requests are batteries, lockouts, and flats: cars that sit for days between uses lose battery voltage, and alternate-side parking means a lot of tire damage from curbs and construction plates.
Many problems can be solved where the vehicle is sitting.
Core supported roadside services are $49. Products such as tires, batteries and fuel, plus towing, are priced separately.
Typical roadside ETA is 10–20 minutes, depending on your location, traffic, weather and provider availability.
Where provider-selection functionality is available, yes. You can review available provider information and choose, or use automatic matching.
I Need Roadside accepts requests 24 hours a day. Actual provider availability varies by location, time, traffic, weather and demand.
$75 covers the first 4 miles, then $19 per additional mile. Enter your pickup point and destination to see the amount before booking.
Payment is handled securely through I Need Roadside. After the service is completed, you confirm the work and release payment.
Yes. Provide the correct vehicle location and details, and make sure someone is with the vehicle.
Payment is handled securely through I Need Roadside at checkout. Where offered and approved, eligible customers may use supported flexible-payment options such as Klarna or Afterpay.
If the vehicle cannot be safely serviced roadside, towing may be the appropriate next step and is priced separately.
Request $49 roadside service or a tow from your phone and follow your provider in real time.