$75 for the first 4 miles, then $19 per additional mile
Need a tow truck in Richmond? I Need Roadside provides local towing service through the same roadside platform. Local towing starts at $75 for the first 4 miles plus $19 per additional mile — towing is priced separately from our $49 core roadside services. Service is available 24 hours a day across Virginia. Typical ETA: 10–20 minutes. You watch your provider come to you on a live map and pay in the app.
Some problems cannot be fixed at the curb. A vehicle that will not run, is unsafe to drive, or has damage beyond a roadside repair needs to be moved to a shop, a home, or a body shop.
Towing is priced by distance rather than as a flat service: $75 covers the first 4 miles and each additional mile is $19, so you can estimate the cost before you book. Tell dispatch where the vehicle needs to go and whether it rolls, steers, and brakes.
Your provider confirms the drop-off, loads the vehicle, and you follow the trip in the app. Payment is released after the vehicle is delivered.
When this isn't the right service: If a jump start, tire service, lockout, or fuel delivery would get the vehicle moving safely, that $49 service is cheaper than a tow.
Most Richmond requests come from the same handful of places: highway shoulders and on-ramps at rush hour, store and workplace lots, residential streets where a car sat overnight, and downtown parking garages. Providers cover Richmond itself plus the surrounding Virginia suburbs, and the rate does not change based on which of those you are stopped in.
Stopped on a highway or a busy road? Stay buckled with your hazards on and wait inside the vehicle while traffic is moving fast — read our roadside safety guides first.
Open the map and see verified roadside pros already near you — no account needed to look.
One flat $49 for roadside service, locked in upfront. Add-ons like tires, batteries, or extra tow miles are shown before you pay.
Track your pro on the live map from acceptance to arrival. Typical ETA: 10–20 minutes.
Your money is held until the job is done. Confirm the work and release payment — no curbside haggling.
This urban hub serves as the city's central business district, featuring high-rise offices, state government buildings, historical landmarks, and converted loft apartments.
This historic residential neighborhood features Victorian-style architecture and walkability, situated between Virginia Commonwealth University and the city's Museum District.
This historic urban neighborhood features 19th-century architecture and a mix of residential homes and local businesses overlooking downtown Richmond and the James River.
South Richmond is a mixed residential and industrial district south of the James River. It features established housing subdivisions, apartment complexes, and commercial corridors.
Located on the south side of the James River, this primarily residential area features mid-century housing, natural parklands, and small commercial corridors near major commuter routes.
This area in eastern Henrico County features a mix of suburban residential neighborhoods, industrial zones, and rural farmland along the James River and Route 5 corridor.
Short Pump is a prominent suburban community in western Henrico County. It features a mix of upscale residential subdivisions and a major regional outdoor commercial shopping hub.
Bon Air is a suburban residential neighborhood located south of the James River, known for its historic Victorian-era homes and mid-century modern single-family housing.
This suburban area in Chesterfield County features a blend of residential neighborhoods and commercial developments, including office parks and shopping centers along the Midlothian Turnpike.
This suburban neighborhood in Henrico County features a mix of mid-century residential streets and commercial corridors. It serves as a major retail and office hub west of downtown.
This suburban community south of Richmond features a mix of residential subdivisions and commercial centers. It is primarily residential with access to large public parks.
$75 covers the first 4 miles, then it is $19 per additional mile. You know the distance before you book.
Give the destination when you book. Mileage beyond the first 4 miles is billed at $19 per mile.
Say so when you book. It changes what equipment is needed, so your provider arrives prepared.
Usually not, but arrangements vary. Confirm with your provider in the app before the vehicle is loaded.
Yes. Availability varies with how many operators are working nearby at that hour.
Klarna and Afterpay may be available at checkout for eligible customers. Those companies control eligibility, approval, and payment schedules.
Request in the app and watch your helper come to you, or call live dispatch and we'll book it for you.