Vehicle that cannot be driven in El Paso?
Towing starts at $75 for the first 4 miles, then $19 per additional mile — you see the amount before you book.
Typical ETA: 10–20 minutes for core roadside service; tow arrival depends on distance, traffic, weather and provider availability.
Most towing requests start with one of these:
The battery took a charge but the engine still will not run, so the vehicle has to be moved to a shop.
Driving an overheating vehicle can turn a repair into an engine replacement. Towing is the cheaper decision.
Curb strikes and potholes can leave a vehicle unsafe to drive even after a tire is changed.
A vehicle that will not move, will not shift, or grinds under load needs a truck rather than a roadside repair.
Once the scene is clear and safe, the vehicle can be moved to a body shop or your home.
A vehicle that has sat for months and will not start can be moved to a shop or a new address.
Towing is priced on distance, not on a flat guess:
Enter your pickup point and destination and the amount is shown before you book.
Plate, make and model are checked against the request before anything is loaded.
The driver checks whether it rolls, steers and shifts, then chooses how to load it.
The vehicle is secured for transport. Ask the driver before riding along — that depends on the truck and local rules.
You can follow the job status from your phone while the vehicle is in transit.
The vehicle is placed at the destination you chose, then you confirm the work and release payment.
Stay belted inside the vehicle with hazards on rather than standing on the shoulder, and call 911 first if the vehicle is blocking traffic.
Tow requests in El Paso rarely come from dramatic places: an apartment or residential parking lot where the vehicle sat overnight; a university-area lot or street during the school year; an event or venue lot after the crowd starts leaving.
In extreme heat, do not sit in an unventilated vehicle without airflow. Stay hydrated, and move to shade well away from traffic if it is safe to do so.
Tell us where the vehicle is, where it needs to go, and whether it rolls and steers. Those three answers decide the truck that gets sent.
$75 covers the first 4 miles, then $19 per additional mile.
Core roadside services are $49 and solve many problems where the vehicle sits. Towing is for vehicles that cannot be driven safely.
From the pickup point to the destination you enter. Both are part of the amount shown before you book.
Payment is handled securely through I Need Roadside. After the tow is completed, you confirm the work and release payment.
Yes. Enter the destination you want the vehicle taken to when you request the tow.
Say so in the request. It changes the equipment needed to load the vehicle safely.
Requests are accepted 24 hours a day. Actual availability depends on providers on duty near you at that hour.
Request towing from your phone, see the mileage amount up front, and follow the truck in real time.