A motorcycle breakdown isn't just a smaller version of a car breakdown — a dead battery, a flat tire, or being locked out with the key in a jacket pocket all need a provider who knows how to handle a bike safely, without scratching a tank or dropping it off a stand. In supported markets, riders can connect with available providers the same way drivers do: see who's nearby, book, and track them in.
Batteries on motorcycles drain faster than car batteries and are especially prone to dying after weeks of sitting between rides — a jumpstart gets you moving, but a battery that's died more than once in a season is usually due for replacement.
A flat on a motorcycle is a different job than on a car; without a spare, most flats need either a repair on the spot if the damage allows it, or a tow to a shop, since riding on a flat motorcycle tire is far more dangerous than on a car.
Running out of fuel or being locked out with the key on your person rather than in the bike are less common than with cars, but still happen, especially on longer rides.
Because servicing a motorcycle safely requires the right equipment and experience, motorcycle roadside help is available in supported markets rather than everywhere the platform operates for cars. When you book, the map will show you whether a provider equipped for motorcycles is currently available near you.
If you're on the shoulder or the side of a road with traffic moving, get the bike as far off the traveled lane as possible, put the kickstand down on stable ground, and stand well clear of both the bike and the lane while you wait — a motorcycle on the shoulder is far less visible to passing drivers than a car.
Wear your reflective gear or leave your helmet's reflective strips visible if it's dusk or dark, and keep your phone accessible so you can message the provider your exact position, since motorcycles parked on shoulders can be easy to miss from a car.
In markets where motorcycle service is available, the $49 flat rate applies to core services like a jumpstart, tire repair, fuel delivery, or lockout, the same as it does for cars. If the bike needs a tow instead of an on-site fix, towing is $75 for the first 4 miles plus $19 per additional mile.
No — it's available in supported markets where a provider equipped to handle motorcycles is nearby. The map will show current availability when you book.
Motorcycle towing requires the right equipment to secure the bike safely; a provider who takes the job will have what's needed. Pricing is the same $75 for the first 4 miles plus $19 per additional mile.
If the damage is beyond a roadside repair, the provider can arrange a tow to the nearest shop instead of attempting an unsafe fix.